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MISSION STATEMENT
S.O.TECH was founded as a service to military and law enforcement personnel
who demand the highest level of durability for their tactical gear and often
need that gear to be custom designed to fit different individual mission
requirements. We constantly search for stronger materials and manufacturing
methods to provide the operator with maximum comfort, maximum strength, and
superior ergonomics for each piece of gear that we manufacture.
DESIGN PHILOSOPHY
S.O.TECH gear is built for comfort and extreme durability. Honor and
integrity are the principles on which S.O.TECH was built. From one American
soldier to another, we will deal with you honestly. No flashy advertising
with phony slogans backed by foreign made gear that disintegrates on contact
with water. We take time to listen to our customers and build the gear they
want, to fulfill the mission requirements they need. We stand behind our
gear. If you have any issues with a S.O.TECH product, call us and ask for
the owner directly. We care.
Our design philosophy is based around user comfort and superior ergonomics
or human engineering if you will. You will find an abundance of foam,
elastic, wide straps, large/simple buckles, and other design features that
are not cheap to produce but perform splendidly at distributing your load's
weight. We want you to arrive at your destination ready for whatever your
task at hand is, instead of exhausted from carrying your gear in a poorly
designed pack. We test our gear for weeks in the real world to make sure it
performs well when you need it to.
HIGHEST QUALITY
S.O.TECH doesn't cut corners on the design table. Just hold a piece of
S.O.TECH gear next to any other piece of tactical gear on the market you
will see the difference.
Our cloth:
Most of our gear uses either a single, or even a double layer, of 500 to
1000 Denier Invista CorduraŽ. We donšt line gear with cheap pack cloth or
substitute with low budget, rubber-backed cloth. Invista CorduraŽ is the
strongest and most abrasion resistant cloth available. While there are other
heavy fabrics, none of them come close to Invista CorduraŽ, and thatšs why
chose to work with it.
Our webbing:
Nylon, strength-tested webbing is the only webbing used exclusively in
S.O.TECH gear. We use heavier web when possible to add to strength. We stock
all major widths and colors. Being located near the LA garment district
gives us direct access to the widest array of materials.
Our fasteners:
Not only do we use the finest and strongest buckles and snaps, we also stock
the most obscure buckle designs and combinations so that we always have
"just the right buckle for the mission."
Our thread:
We use a thick 92 and 138 weight, bonded nylon thread as the standard on all
of our products. This is a mountaineering weight thread used on harnesses.
The industry standard is 69 weight thread (half the thickness of our thread)
because it meets the minimum military specification requirements. Our 138
wt. thread costs twice as much and we had to have all of our machines bored
out in order to accept it, but a burst seam out in the field, miles away
from resupply, is not worth saving a couple of bucks on a spool of thread.
Other special materials:
Our closed-cell foam, rubber grips, plastic and other special materials are
meticulously chosen in the purchasing process to ensure max durability and
functionality under the heaviest of stress and the day and night wear down
of combat conditions. My shop manager and my bookkeeper can't understand why
we don't cut our costs in half by using cheaper materials, but maybe you
folks in the field can explain it to them. I started this business building
gear for the men on my team. At my design table, I knew that if I cut any
corners, it would cost us in the field. I feel the same about designing gear
today for our country's front line soldiers and operators who fight crime
and foreign threats.
WHY IS S.O.TECH THE STRONGEST GEAR?
Soldiers require superior firepower in their weaponry, my philosophy is that
they need equally superior quality in their load bearing gear as well.
S.O.TECH is typically double the strength of the competition. How do we do
it? A smaller operation and shorter runs means less overhead and smaller
margins. Basically, when the competition sews 1000 holsters, it saves him a
lot of money if he can save a dollar on each pouch by using imitation cloth
and buckles. But when we do 20 pouches for your team, saving a dollar on
each rig doesn't compare with the bad press when a cheap rig fails you. The
mil spec may be fine for line units that have a supply sergeant there to
exchange failed gear, but our customers are often weeks and months away from
re-supply. Special Operations Forces, full time SWAT, and big city patrol
cops beat our gear into the ground day after day, knowing S.O.TECH
overbuilds to take the abuse.
NO KNOCK OFFS
It's a matter of honor. "That's just business," is not an excuse for us. If
the warriors we serve can't trust us to be ethical businessmen, then how can
they trust us to build the gear they can bet their lives on? It costs
thousands of dollars to make templates, prototypes, go out and field-test,
and make multiple changes/revisions to finally produce a new quality design.
It costs others the price of one product to rip it off. It is one thing if
we see we can make a significant improvement on a design, but another if our
minds are so devoid of ideas that we are reduced to knocking off other
product lines. If we ever get to that point, we will start sewing lingerie
instead of tactical gear.
Why most companies can't knock off S.O.TECH:
1. Our designs are too intricate and durable for them to make enough money.
2. We listen to our customers and constantly improve our own designs and by
the time they get our model dissected, built, and shipped out to the USA, we
already have a newer and improved version on the street. If you see a design
you feel is similar to ours, call us, we operate in with transparency.
S.O.TECH WARRANTY, TERMS, DAMAGES, RETURNS AND CAUTIONS
Product warranty: S.O.TECH warrants that its products will be free from
defects in materials and workmanship. S.O.TECH will repair or replace (at
its option), without charge, any product or part that is found to be
defective under normal use and service. Such repair or replacement shall be
the purchaser's sole and exclusive remedy under this warranty. This warranty
does not include normal maintenance and services and does not apply to any
products or parts which have been subject to modification, misuse,
negligence, accident, improper maintenance or repair by anyone other than
S.O.TECH.
Warranty limitation:
There is no other express warranty. S.O.TECH hereby
disclaims any and all implied warranties, including, but not limited to
fitness for a particular purpose. S.O.TECH shall not be liable for
incidental, consequential, or special damages arising out of, or in
connection with, product use or performance.
Terms and conditions
Prices are subject to change without notice. S.O.TECH reserves the right to
refuse service to anyone. Product specifications or design upgrades may take
place without prior notice. S.O.TECH may add or remove accessory materials
or discontinue models without incurring obligation.
Returns
If for any reason you are not completely satisfied with your purchase,
simply return the item to us within 30 days of the S.O.TECH shipping date in
the original condition (conditions apply to custom merchandise and purchase
orders) and we will refund your money minus the restocking fee, or send you
a replacement product based on customer preference. Custom items may be
returned for adjustment if we have not made them in accordance with the
instructions provided us. There are no refunds on custom products. When a
purchase order is used to buy a product, the sale is considered final. Under
this condition, merchandise is not returnable unless defective. Returns must
have prior Factory Return Authorization (call for RA number) and are subject
to a 20% of purchase price restocking / handling fee.
Damage
If you receive a package that is damaged, immediately notify your local UPS
Customer Service or your local Postmaster. Have the report acknowledged in
writing. Return the damaged item with a letter of explanation, the
Postmaster's/UPS report and a copy of your invoice.
Cautions
IMPORTANT CONSUMER WARNING
S.O.TECH strongly suggests that you do not operate or retain these products
unless you have read and agreed to the following terms:
Firearms blades, pyrotechnics and explosives can be extremely hazardous,
inherently dangerous and can cause death or physical injury. Firearms should
be handled and used ONLY by persons who have been properly trained and
qualified in their use, safekeeping, and handling, and have successfully
passed an accredited firearms or hazardous devices safety course. If you
have purchased a new firearm/hazardous device, first read its safety
instructions before using it in conjunction with a S.O.TECH product.
S.O.TECH products are carefully designed and manufactured from the best
materials to perform their intended function properly with the device for
which they are designed and marked. Should your S.O.TECH gear become worn,
defective, loose, or ill-fitting, or if you have any questions regarding its
use, maintenance or adjustment, immediately cease using the product and call
customer service at (310) 202-9007. After purchase, test your S.O.TECH
product with unloaded/inert devices to insure proper fit and to become
familiar with the product's safety features. All firearms/hazardous devices
should be stored, transported, and used with great care. Use care in placing
weapons/hazardous devices into or removing them from your S.O.TECH gear. Be
sure that the device is properly seated in its pouch/holster before use and
during vigorous activity, such as jumping, running, walking or crawling. If
originally incorporated in the holster design, any straps or snaps contained
therein must be utilized for maximum safety and security. Periodic
inspection is mandatory to insure proper form, fit and function of these
products. Do not alter in any way, any safety device incorporated in any
S.O.TECH product, especially for the purposes of accommodating firearms or
hazardous devices for which the products was not intended. The user is
warned not to customize or modify firearms/hazardous devices as such
altering can greatly increase the chance of accidental discharge causing
serious injury or even death to the user or other persons. Use extreme
diligence at all times in situations where another person may attempt to
take the an operatoršs weapon/device. The user is specifically warned that
no holster is completely immune from having its contents wrestled away by
third party. At the time of the original retail sale and delivery, the
purchaser, NOT the manufacturer/retailer, assumes the entire risk and
responsibility for determining the suitability and fitness of the product
for the particular use intended.
Copyright 2001, 2011, by S.O.TECH Inc., Los Angeles, CA. All rights
reserved. No part of this website can be reproduced or transmitted without
the express written permission of James Cragg.
AREA SERVED
We are located in sunny Southern California, however, our traveling sales
rep and trade shows frequently visit almost every area in the United States.
We also have S.O.TECH Reps and Dealers throughout North America, Europe and
Asia. Please visit our ŗFind a Dealer˛ page or contact us directly at
info@specopstech.com to be put in touch with your closest S.O.TECH dealer or
representative.
THANK YOU!
I would be remiss to write about S.O.TECH without thanking the men and women
who have gotten us here. S.O.TECH is a collection of ideas poured out into
gear designs. Those ideas and their refinements came from the field. Special
Forces, Rangers, Engineers, SEALS, DEA, ATF, FBI agents, Police Officers,
Sheriffs Deputies, and shooting instructors have built S.O. TECH - and often
for no other reason than to get well-designed and much needed gear out to
their fellow operators. Every day I thank God that I am fortunate enough to
work with soldiers and law enforcement, guys you can trust and guys who got
us to where we are as a community and as a nation. A special thanks to you
the good guys.
James Cragg
Chief Executive Officer
Special Operations Technologies Inc.
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